40cakes | Explanation of Previous Post

Hokay. Sssso.

[Phone Rings]

Casey: Good morning, Name of Place I Work.

Asshat: Programming.

C: May I ask what this is in reference to?

A: Tonight's movie.

[At this point, I'd like to say that when people call up for scheduling info, I try and help them out. It takes 30 seconds for me to check the website and tell them what's on.]

C: Tonight's movie is such-and-such.

A: At 8 o'clock?

C: Yes, at 8.

A: What year is that movie?

C: Hold on.

[At this point, I'd like to say that I'm going above and beyond by checking IMDB.]

C: 2003.

A: 2003? Oh okay because my DirectTV guide says 2004, but another thing I have here says 1985...

C: Well, the story is set in 1985, but the movie was made in 2003.

A: Well I'm just wondering why that is, becuase I have things here that say two different things...

C: Hold on one moment.

[I don't need to hear this crap. I have things to do, like post on livejournal. Transferred to the Viewer Services line so he can vent if he wants about the friggin listings.]

He calls back about THREE MORE TIMES. I can't give out names or extensions; sorry, I can't. This is because if you're important enough, you'll find them out anyway. Otherwise, eat it. Also, if you're professional, you'll accept this and deal with it because you know you're important.

A: But that's like a Catch 22 or an oxymoron, because your system says if you know your party's extension, put it in. But you can't give anyone's extension, so how can you do that? Why is that there then?

C: Because if she wants to give you her extension, she can, but I can't give out extension numbers.

A: Okay, so can't you connect me with public relations? I mean, they would send out the scheduling information, right?

C: Hold on.

[Contemplate doing the passive-aggressive thing where I leave him on hold until he hangs up. But then I realize he's crazy, and if he did hang up, he'd only call back. He gets transferred to someone else. AND THEN CALLS BACK AGAIN.]

A: What's the name of the lady in Public Relations?

C: I'm sorry, sir, I can't give out names.

A: You can't give out names, you can't give out numbers, what are you, their warrior princess in shining polyester?

[Wonderful.]

C: More or less.

A: Well can I talk to Media people or Public Relations? I mean, they should send out the same information everywhere, right?

C: What do you need to know, sir?

A: Well, it's on at 8 tonight, right?

C: Right.

A: But I've got that it's on at 7, and you said it's on tomorrow at 12, but I have something different here.

[I don't remember the rest because of blinding frustration. But he did stop calling finally.]

>^..^